Privacy Policy

Semara LLC ("Semara," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, payment information, and other identifiers you provide.

Device Information: Device type, operating system, unique device identifiers, app version.

Usage Information: Time spent using the Services, features accessed, in-app activity.

Location Data: If enabled, we may collect GPS or location-based data to provide on-the-spot audio tours.

Photos and Camera Access: Only with your permission, we may access your camera or photo library to deliver visual context-based features within our audio tour app.

2. How We Use Your Information

We use your information to:

Provide and personalize our Services

Process transactions and manage subscriptions

Send you service-related and marketing communications (with your opt-in)

Improve our products and user experience

Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

Service providers that help us operate the Services (e.g., payment processors, cloud hosting providers)

Legal authorities if required by law or to protect rights, safety, or property

Business partners or affiliates if part of a corporate transaction, such as a merger or acquisition

4. Your Choices

Email and Push Notifications: You can opt out of promotional emails at any time via the unsubscribe link. Push notification preferences can be managed in your device settings.

Location Data: You can disable location access in your device settings.

Camera and Photo Library: Access is granted only with your permission and can be revoked at any time via your device settings.

5. Data Security

We use commercially reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your personal information as long as needed to provide the Services, fulfill legal obligations, and resolve disputes.

7. Minors

Our Services are not directed at anyone under 18 years old. We do not knowingly collect personal information from anyone under the age of 18. If we become aware of such collection, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the "Effective Date" and, where appropriate, providing additional notice (e.g., in-app or email notification).

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us at m@semara.ai.

10. Availability of This Policy

This Privacy Policy is available within the app and on our website. We encourage you to review it regularly to stay informed of our practices.